Privacy Policy
Effective Date: 1st August 2025
Business Name: Joanna Tompkins
This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, purchase products, or interact with my services. By using my website or purchasing my products, you agree to the practices described here.
1. Information I Collect
I may collect the following types of information:
Personal Information: Name, email address, billing/shipping address, and payment details when you make a purchase.
Usage Data: IP address, browser type, device information, and how you interact with my website.
Communications: Any information you provide when contacting me by email, forms, or social media.
2. How I Use Your Information
Your data may be used for:
Processing and fulfilling orders.
Sending order confirmations and important updates.
Providing customer support.
Sending marketing emails (only if you’ve opted in).
Improving website performance and customer experience.
3. Legal Basis for Processing (UK/EU Customers – GDPR)
If you are located in the UK or EU, I rely on the following legal bases to process your personal data:
Contract: To deliver the products or services you purchase.
Legitimate interest: To improve services, prevent fraud, and communicate with customers.
Consent: For marketing emails (only if you actively opt in).
Legal obligation: To comply with accounting, tax, or legal requirements.
4. Your Rights – UK/EU (GDPR)
You have the right to:
Access, correct, or delete your personal data.
Object to or restrict how your data is processed.
Withdraw consent for marketing at any time.
File a complaint with the Information Commissioner’s Office (ICO) or your local data authority.
5. Your Rights – US (CCPA/Other State Laws)
If you are a US resident (including California):
You may request disclosure of the categories and specific pieces of personal information collected about you.
You may request deletion of your personal information, subject to certain legal exceptions.
You may opt out of the sale or sharing of personal information (I do not sell personal data).
You will not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact me using the details below.
6. Data Storage & Security
Payments are processed securely by third-party providers; I never store full payment details.
Reasonable technical and organizational measures are in place to safeguard your personal data.
While I work to protect your information, I cannot guarantee 100% security of data transmitted over the internet.
7. Cookies & Tracking
My website may use cookies and similar technologies to:
Improve your browsing experience.
Track usage and performance.
Deliver relevant advertising.
You can adjust your browser settings to refuse or limit cookies.
8. Data Retention
I keep your personal data only as long as needed for the purposes collected and to comply with legal, tax, or accounting obligations.
9. Sharing Your Information
I do not sell or trade personal information. I may share limited data with trusted service providers (such as payment processors, email platforms, or website hosts) in order to run my business.
10. Children’s Privacy
My services are not directed to children under 13 (US) or 16 (UK/EU). I do not knowingly collect personal information from children. If you believe your child has provided data, please contact me to request deletion.
11. Changes to This Policy
I may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.
12. Contact Information
If you have any questions or requests regarding this Privacy Policy or your data, please contact me:
Joanna Tompkins
Email: [email protected]
Business Address: Available upon request by emailing [email protected]
